Understanding issues with stakeholders participation processes : A conceptual model of SPPs' dimensions of issues

Author：AmalMarzouki，SylvieDaniel

Abstract

Over the last decade, expanded participation among stakeholders has been increasingly adopted by both public and private organizations in different domains. This approach is used to strengthen the involvement of stakeholders in decision-making processes about meaningful decisions that will affect their communities. This paper aims to review, categorize, and offer a better understanding of the different issues that stakeholders' participation processes (SPPs). To meet this aim, a systematic literature review has been conducted. This paper has two main contributions. First, it presents a typology of issues that is arranged in nine categories: economic, efficiency and effectiveness, ethical, legislative, political, administration, socioeconomic, stakeholders and social, and technology. Second, it proposes a conceptual model of SPPs dimensions of issues. A real-world scenario of use of the proposed conceptual model and recommendations are presented.